Refund Policy

14-Day Performance Guarantee

We offer a 14-day refund window from the date of purchase. If you are not satisfied with your bot's performance within the first 14 days, contact our support team to request a refund. Refunds are processed within 5–10 business days.

Refund Eligibility

• Request submitted within 14 days of purchase
• Bot has been set up and used as instructed
• Account not terminated for policy violations
• Refunds are not available if setup instructions were not followed
• Trading losses alone do not qualify for refunds

How to Request a Refund

Open a support ticket from your account with the subject "Refund Request" and include your order ID, the date of purchase, and a brief description of your experience. Our team will review your request within 2 business days.

Contact

Refund questions: support@visionfxsniper.com